Posted on February 19, 2020
What is progressive discipline? Progressive discipline is a practice used to deal with job-related behavior which does not meet expected job performance standards. The purpose of the progressive discipline model is to help the employees understand how to modify their behavior to improve performance issues.
Many industry experts think that progressive discipline is an outmoded behavioral policy that often yields poor results. The traditional progressive discipline model has several steps that progress in severity—verbal warnings, written warnings, suspension, and eventually termination. While discipline is vital to addressing safety concerns and maintaining a safe work environment, progressive discipline only considers the desired outcome. It doesn’t consider the root cause, whether the issue occurred due to an honest mistake or reckless actions.
Understanding what led up to an incident or safety infraction allows fleet managers to develop strategies that correct a problem rather than forcing it into a progressive discipline model. The following are some of the benefits of utilizing a more effective, behavior-based coaching approach to discipline:
- Fix the actual problem. If an incident is due to an honest mistake (not a reckless mistake), the “three strikes and you’re out” mentality doesn’t apply well. By addressing “why” the incident occurred, managers can discover the root of the problem and fix it. For example, a driver performing a process incorrectly can lead to safety issues (e.g. not performing a thorough enough pre-trip inspection). However, if their instructions on how to complete that process were unclear, management can address the problem at the root cause to prevent it from happening again.
- Build a foundation of trust. The words discipline and coaching evoke very different reactions from trucking employees for obvious reasons. One indicates penalties while the other suggests a learning opportunity. Drivers can become defensive or evasive if they think honest mistakes will be held against them as severely as purposeful misconduct.
- Maintain good morale. Progressive discipline is a blind, zero-tolerance approach to workplace incidents. It doesn’t take into consideration previous good conduct or tenure with a trucking company. This is problematic because valuable, experienced drivers may consider looking for a new employer if they’re suddenly slapped with a first strike and put on notice for future disciplinary action after years of otherwise stellar service. Coaching avoids this problem and allows for a scaled, reasonable response to incidents.
- Provides managers more authority over risks. Some incidents are enough to warrant immediate termination. However, depending on the workplace handbook, managers may be adhering to an outdated progressive discipline model. This means they have to muddle through several dangerous repeat violations when one strike should be the only strike.
Progressive discipline is a rigid model that doesn’t address the root causes behind incidents. By digging into the cause of a problem, fleet managers can identify the issue, determine how best to fix it, and coach their truck driver to help reduce risk without putting them into the penalty box. To learn more ways to improve fleet safety, contact the experts at Interstate Motor Carriers.
Posted on January 29, 2020
Truck insurance is one of the top expenses for both large and small fleets. Fleet managers need to monitor insurance rates and coverage options and optimize their safety plans or risk overspending for coverage. Fleets should look at their business as an insurance underwriter would—is their risk level acceptable or are they a hazard waiting to happen? Expensive repairs, rising settlement costs, increasing medical expenses, and more are driving up insurance premiums. To combat this, fleets can take the following steps to improve the likelihood of securing preferable insurance rates:
- Reduce risks across the board. Fleets with a poor CSA score, a significant number of losses, or frequent compliance problems have a big hurdle in their path to achieving lower rates. They don’t look good on paper and simply won’t have access to top-rated carriers. Keeping controllable risk factors in check can resolve this issue over time.
- Leverage telematics. Accidents involving commercial vehicles can become rapidly and inordinately expensive. The injured party can sue both the driver and the company for punitive damages and compensation. One of the leading causes of these costly crashes is distracted driving. Fleets can lean on their telematics data to identify preferable driver traits for hiring, implement safety initiatives to reduce distractions, and install advanced safety equipment to help mitigate these risks.
- Create an attractive profile for underwriters. Talk will only do so much to reduce insurance rates. However, providing proof of positive safety changes can make a difference. Showing receipts for safety initiatives such as better technology, additional safety training, and updated policies can provide proof to insurance underwriters that your fleet risk profile is as low as possible.
- Focus on hiring, retaining and training safe drivers. Driver turnover is a very real problem for fleets, which can lead many to turn a blind eye to questionable safety traits. While it puts a much-needed driver behind the wheel, that fleet hired a long-term safety problem. Fleets need to make sure they provide incentives for their qualified safe drivers to stay while avoiding hiring problem drivers for the sake of expediency. And ongoing training to reinforce safe driving practices is a must.
- Change the perspective. In previous years, some fleets had the perspective of “That’s why we have insurance” when thinking about accidents and claims. In today’s trucking environment, this attitude can result in higher premiums as the fleet’s loss ratio suffers. Trucking companies should not approach insurance as their safety net for hazardous drivers or lawsuits, they should look at it as an opportunity to improve safety and reduce costs.
Insurance premiums can swiftly become an unmanageable expense if fleets don’t take safety efforts seriously. Contact the experts at Interstate Motor carriers to learn more about improving your fleet’s safety and reducing fleet insurance premiums.
Posted on December 17, 2019
The Commercial Vehicle Safety Alliance (CVSA) held its annual national Brake Safety Week this fall. Of the 34,320 trucks CVSA inspected, 13.5% received out of service violations. While brakes are just one element of typical inspections, they are one of the leading causes of accidents. Failing to inspect brakes properly before driving long distances is a significant safety concern that CVSA highlights during its annual brake inspections. Inspectors noted the following as the most frequent tubing and brake hose violations:
- Thermoplastic hose chaffing: 1347 violations
- Thermoplastic hose kinking: 1683 violations
- Rubber hose chaffing: 2567 violations
- General misapplications of rule §393.45 of the FMCSA Regulations: 2704 violations
In promising news, highway fatalities are on the decline for the second year in a row. However, fatalities related to large trucks increased slightly. With the goal of zero highway fatalities, there is plenty of room for improvement when it comes to trucking safety.
How to Inspect Truck Brakes
Seasoned drivers may think their experience means they don’t make pre-trip inspection mistakes, but time has a way of eroding skills. Reviewing what officers look for during inspections can help prevent an unexpected out of service order. To get started on inspecting their brakes, drivers will need to do the following:
- Check brake adjustments when the truck is cold; heat expands the brake drum and can yield inaccurate results
- Inspect the brake chamber to ensure the size is correct
- Determine if the truck has standard or long-stroke chambers as this affects adjustment limits
- Measure the brake’s applied pushrod stroke
Depending on the final test results, drivers can learn if their brakes are out of alignment, by how much, and calculate if they’re within adjustment limits. If not, they can take the next steps necessary to realign the brakes during routine maintenance.
To learn more about improving trucking safety, driver safety and truck insurance, contact the experts at Interstate Motor Carriers.
Posted on November 27, 2019
The winter months are very hard on commercial vehicles, especially trucks that experience heavy use. Without adequate maintenance and care, failure rates can skyrocket. Frozen fuel lines, poor traction, and stranded truck drivers are all real possibilities if drivers fail to meticulously winterize their trucks and their fuel. Truck drivers should follow these key tips to keep trucks in optimal working order this winter:
- Be vigilant about tire pressure. Tire pressure changes with the temperature, and the change can be significant. As temperatures oscillate, they can result in dangerous changes to tire pressure. During the colder months, drivers should perform pressure checks with greater frequency. Without proper inflation, tires don’t grip well. In wintry conditions, proper traction is vital to safety.
- Stay fueled. While having half a tank of gas may seem sufficient, drivers shouldn’t allow it to drop below this point. When tanks are less than half-full, water vapor can collect, make its way into the fuel line, and freeze.
- Keep an eye on fuel ratings. Most gas stations carry a 2D blend of fuel in the warmer months while offering a 1D and 2D blend during winter months. While this blend isn’t as efficient, it’s less likely to cause engine problems during the winter. Drivers should make sure they’re using the best fuel for their weather conditions.
- Choose fueling stations wisely. While truck drivers running low on fuel have fewer options, staying on top of fuel volume allows them to be picky about where they refill their tanks. Drivers should try to fill up at larger truck stops. These locations move high volumes of fuel, which can help prevent gelling.
- Keep filters fresh. Fleets should replace fuel filters often and in accordance with the manufacturer’s recommendations. Particle buildup can lead to gelling.
- Drain air tanks and fuel water separators. As temperatures steadily decline, it’s easier for water to condense in fuel tanks. From there, it can make its way to the filter, which is the only thing protecting the engine from contamination. When temperatures drop to extreme lows, drivers should perform this task daily.
In addition to preventative maintenance and proper fueling practices, truck drivers should carry a roadside emergency kit for winter weather conditions. Even the most veteran drivers can experience unexpected conditions. For more tips on improving trucker safety and ensuring your truck has the right truck insurance coverages, contact the experts at Interstate Motor Carriers.
Posted on October 25, 2019
The Federal Motor Carrier Safety Administration (FMCSA) has several major changes coming down the pipeline that fleets need to keep on their radar as they affect compliance and safety issues. The two biggest announcements include FMCSA-sponsored training guides for transitioning from automatic onboard recording devices (AOBRDs) to electronic logging devices (ELD) and the open enrollment period for the Congressionally mandated Drug and Alcohol Clearinghouse.
Preparing for the Final Stages of ELD Compliance
With the ELD mandate reaching a new compliance milestone, FMCSA announced the creation of two interactive ELD courses to help motor carriers train and refresh their knowledge regarding ELD compliance. Come December 16, 2019, the final phase of the ELD mandate will go into effect, requiring a full changeover from AOBRDs to ELDs. The first iteration of the ELD mandate grandfathered in AOBRD devices, but that grace period is ending. The guides cover such topics as:
- The difference between an ELD and an AOBRD
- Different methods of transferring data
- How to maintain and troubleshoot ELDs
FMCSA is also providing recordings of a live Q and A session regarding ELDs as well as a look at the training officers receive when reviewing ELD data and hours of service (HOS) information.
Unveiling the Drug and Alcohol Clearinghouse
Although Congress mandated the Drug and Alcohol Clearinghouse, it aligns with FMCSA’s goals to improve driver and highway safety. Anyone who wants access to the clearinghouse will need to register. Authorized users include CDL and CLP holders, CDL driver employers, third party administrators, medical review officers, and substance abuse professionals.
While drivers don’t need to register right away, they will need to in response to an employer’s request as part of their pre-employment background check. Full inquiries will require registration as well. The clearinghouse is vital to cutting down on drivers who violate drug and alcohol laws while operating a commercial vehicle across state lines. Registration is free and is a simple step toward improving highway safety across the nation.
For decades, Interstate Motor Carriers has dedicated itself to providing creative solutions to the unique challenges and risk trucking fleets face every day. Contact us to learn how your fleet can better manage risks and maintain compliance with FMCSA regulations and mandates.
Posted on October 15, 2019
Fleet managers and truck drivers know that using their cellphones to text or make phone calls while driving is a recipe for disaster. However, not many are as familiar with the safety risks of using hands-free technology. While the technology allows drivers to keep their hands on the wheel and their eyes on the road, it is nonetheless a distraction.
Using a hands-free device is safer than physically holding the mobile phone; however, it still compromises truck driver attention. It is impossible for the driver to devote their full focus to the conversation, the road and their surroundings. Furthermore, many drivers that use hands-free devices tend to do so to free up their hands for other risky behaviors such as eating while driving.
Digging into the telematics data, the industry has shown drivers who use hands-free cellphones are more likely to engage in other distractions. Simply stated, more distractions translate into greater collision risk. Some of the most alarming statistics include:
- A 10% increase in the total number of incidents of drivers using a hands-free device to engage in another risky behavior.
- 23% of drivers engage in multiple risky behaviors at once.
- Drivers are most likely to use hands-free cellphones while going 65mph. This is most likely because drivers set the cruise control and feel a certain degree of comfort.
- Drivers who eat behind the wheel are more likely to remove their seatbelts or follow other vehicles too closely.
- Drivers who don’t wear their seatbelts are the most likely to experience a collision.
Some of the statistics may seem more like a correlation than causation; however, accident history has consistently proven these statistics to be accurate. Take the seatbelt issue as an example. If a driver shows a disregard for his or her own personal safety by opting not to wear a seatbelt, he or she is also not likely to care as much about other safety factors. Studies have shown repeatedly that seatbelt use is a hallmark indicator of a driver’s overall safety. Drivers who wear their seatbelts are less likely to engage in other risky behaviors because they recognize the importance of the device for their own safety.
Fleet managers need to make sure their drivers understand the risks associated with all distractions behind the wheel. For example, encouraging and training drivers to make their calls and appointments prior to hitting the road can help reduce cellphone use while driving.
Improving fleet safety is an ongoing effort, and Interstate Motor Carriers can help. With over 75 years of experience in trucking, we can help reduce your trucking risks.
Posted on September 06, 2019
The Federal Motor Carrier Safety Administration (FMCSA) has finally issued their proposal relating to changes in the hours-of-service rules. During the comment period, the U.S. DOT agency received over 5200 comments. Based on that feedback, FMCSA is proposing the five following revisions:
- Amending the 30-minute break requirement. Current regulations dictate that drivers take a 30-minute break after eight hours of on-duty time and the break has to be off-duty status. Now, FMCSA is suggesting the 30-minute break follow eight hours of driving time and that not-driving status can satisfy the break (i.e. the driver can stop to grab something to eat to satisfy the break requirements).
- Splitting the 10 hours off-duty period. The new proposal would allow drivers to split their off duty time between a sleeper berth and another qualified off-duty status. Drivers could spend 7 to 8 hours in a sleeper berth and the remaining hours off-duty to satisfy the off-duty period without it counting against their 14-hour driving window.
- Revising the adverse driving conditions exception. The new ruling would grant drivers up to 16 hours of on-duty status in the event of adverse conditions affecting the roads such as severe weather or heavy traffic.
- Modifying off-duty breaks. Sometimes drivers need to take breaks, but they run the risk of pushing the 14-hour workday rule. The new ruling would allow drivers to take a break ranging from 30 minutes up to three hours while being able to pause their on-duty status. This would allow truck drivers to wait out heavy traffic to use their drive time more efficiently.
- Increasing the short-haul exemption hours and air miles. FMCSA is proposing an increase to on-duty hours and distance limiting rules for truck drivers that qualify for the short-haul exemption. This change would increase the maximum on-duty period from 12 hours to 14 hours and air-mile radius from 100 miles to 150 miles.
FMCSA estimates the proposed changes will save $274 million without sacrificing the safety of truck drivers or the motoring public. They also emphasized that the rule limiting drivers to eight consecutive hours of drive time followed by at least a 30-minute break remains in effect.
Interstate Motor Carriers understands the challenges fleets face trying to remain compliant with ever-changing regulations and truck insurance requirements. Contact us to learn how we can help your trucking business.
Posted on August 30, 2019
Every year, the Commercial Vehicle Safety Alliance (CVSA) conducts Brake Safety Week to help reduce the number and severity of crashes caused by defective brakes. This year the CVSA will conduct roadside safety inspections on September 15-21 across the country. Any commercial vehicle found to have a critical vehicle or brake violation will be placed out of service until the driver corrects the issue. Vehicles that pass inspection will receive an official CVSA decal.
What is the Focus of This Year’s Inspections?
CVSA will be paying special attention to brake hoses and tubing this year. While hoses and tubing are part of a standard inspection, CVSA wants to highlight their importance in keeping commercial vehicles mechanically sound and safe for operation. During last year’s three day International Roadcheck, brake system violations and out-of-adjustment brakes accounted for 45% of out-of-service violations. The Federal Motor Carrier Safety Administration (FMCSA) echoed this finding in their 2018 Pocket Guide to Large Truck and Bus Statistics, reporting that brake violations accounted for six of the top 20 most frequent violations.
Brake hoses and tubing are critical components to the braking system as a whole. When they degrade, the entire system begins to experience problems. Prior to Brake Safety Week, fleets and drivers should inspect their hoses and tubing for the following:
- Properly attached
- No leaks
- Good flexibility
Knowing how to identify chaffed or worn hoses is critical to remaining in operation. Inspectors will look for the following when checking hoses and tubing:
- Any damage that extends through the outer reinforcement ply. An important note: Thermoplastic nylon tubing sometimes utilizes braiding that differs in color between the inner and outer layer. If the second color is visible, this is an out-of-service violation.
- If there is any bulging or swelling when they apply air pressure.
- Audible air leakage.
- Improper joining/clamping of hoses to tubes.
- Airflow restriction due to heat, clamping, etc.
Before your next road trip, drivers should take a break, and check their brakes, to make sure they will pass inspection. This makes sense from both a business and safety perspective.
With September rapidly approaching, the time is now to prepare for Brake Safety Week and Interstate Motor Carriers can help. With more than 75 years of experience in the trucking industry, we know trucking safety and truck insurance. Contact us to learn how we can help your fleet.
Posted on August 07, 2019
Safety is always a hot topic in the trucking industry. With 4,761 fatalities caused by large truck collisions in 2017, there is obvious room for improvement. While previous years showed steady decreases in fatalities, 2017 saw a 9% increase compared to 2016.
The overwhelming majority of those deaths were among public drivers involved in accidents with large trucks—72%. Commercial truck drivers accounted for 18% of the fatalities and the remaining 10% were individuals outside of a vehicle (i.e. pedestrians and bicyclists). The cost in human lives and actual dollars is astronomical. Experts within the industry believe the answer to safe trucking lies in new technology, while not overwhelming drivers with high tech gadgets.
Truck drivers already have technology available to them to improve safety. For example, lane departure warnings and lane assisting technology are remarkable in their ability to prevent collisions. Technologies such as those below, which are current or imminent, can be leveraged to improve trucking safety:
- Adaptive cruise control
- Automatic emergency braking
- Blind spot detection
- Automated parking with anti-rollaway technology
- Facial recognition solutions (to monitor driver alertness)
However, industry insiders are quick to point out that inundating drivers with multiple new technologies at once can be overwhelming. It’s best to incorporate new technology incrementally, especially technology which drivers can readily understand. For example, drivers that are comfortable with lane departure warning technology would likely adapt well to lane assist technology. These new safety innovations are very close to becoming a reality as trucking companies continue to put safety at the forefront of their agenda.
Interstate Motor Carriers strives to help trucking companies in their safety efforts. Contact us today to learn how we can help your fleet mitigate risks and losses.
Posted on June 25, 2019
The trucking industry is undergoing massive and rapid changes as truck designs become more complex and nuanced. As a result, repairs to these advanced machines need to keep pace, employing more finesse and deeper diagnosis. Today’s trucks are vastly different from the ones in production twenty years ago. Yet with many repairs, mechanics and technicians are treating modern vehicles as they did with previous generations.
What are the Differences?
In previous decades, not many truck developers or repair mechanics gave much consideration to the first second of a crash. They were more concerned with the aftermath and ensuring the vehicle could be returned in good working order, as quickly as possible. Today, however, technological advancements have changed how trucks react to crashes within the first second, to keep the driver as safe as possible while improving overall fuel economy and performance. These include:
- Lighter weight material to save on fuel
- Upgrades such as foams, seam sealers, and rivet attachments to change how the cab reacts to a crash
- Upgrades to comply with stricter regulations for greenhouse gases
- Advanced steel with unique welding properties
Why These Differences Matter
Repair technicians need to consider these differences, or the repairs of today can become severe risks for tomorrow. For example, advancements in welding can create holes for rivets which may stretch during a crash. Sometimes, they’re only meant for one use and need to be replaced. While customers want their trucks back as soon as possible, expedience in this case can result in unsafe trucks on the road.
One of the biggest roadblocks is a simple lack of knowledge or training. The heavy-duty vehicles of today are vastly different than the ones most technicians worked on to learn their trade. Like any big change in the industry, fleets need to take the time to ensure their repair mechanics have proper training to keep vehicles in good working order without compromising safety.
Fleets can’t afford to overlook risks like outdated repair techniques. The experts at Interstate Motor Carriers are intimately familiar with the issues facing the ever-evolving trucking industry and we are here to help. Contact us to learn more about reducing your trucking company’s risks with our innovative solutions.