5 Questions that Signal New Driver Turnover Within 90 Days

Posted on December 10, 2019

Trucker Recruitment - Truck Insurance

 

 

 

 

 

 

It’s common knowledge that new driver turnover rates are high, which compounds the on-going driver shortage problem. A recent survey by Stay Metrics illuminates just how bad turnover rates have become. Stay Metrics surveyed more than 3,200 new drivers and unearthed several insights into driver turnover. In the first 90 days of employment, 35% of new drivers quit. The trend continues for the first year of employment as well as only 36.5% of new drivers stay with their carrier for a full year.

The survey asked drivers questions after their orientation and again several weeks later. Then they checked in to see if the drivers were still with the company at the 90-day mark to draw conclusions between their answers and subsequent turnover. When surveying new drivers, analysts determined the following questions provided the greatest insight into turnover rates. Here are a few examples:

  • Did the recruiter accurately describe what it would be like to drive for the carrier?
  • In orientation, did the driver learn how much settlement he or she would receive?
  • Would the driver recommend this carrier to another driver?

If drivers answered these questions in the affirmative, they were more likely to stay. A strong, common theme is the need for transparency. To retain drivers, recruiters need to make sure they are providing clear and accurate descriptions of the work. Overpromising or hiding the truth of the job will yield unhappy drivers who aren’t likely to last long.

What Drivers Had to Say

The language drivers used during the survey also provided insight into whether they would stay or leave. When looking at the final question, which is a significant indicator of the driver’s loyalty to the company, drivers most often used words like Work” and “Pay”. These words both showed up with frequency regardless of whether the driver would or would not recommend the carrier. What this tells trucking companies is that the work, the pay, and the drivers themselves are of significant importance and influence retention as well as turnover.

This leads back to the first four questions and the common theme of transparency. If drivers are misled about the work or pay, they’re more likely to leave and not recommend the carrier. If recruiters are truthful in their descriptions of what to expect for trips as well as compensation, the driver is more likely to stay and recommend the carrier.

Recruiting and retaining drivers are some of fleets’ greatest challenges. While transparency is a must, there are other things fleets can do to make themselves more competitive and appealing to drivers. Contact the experts at Interstate Motor Carriers to learn more about keeping your trucking company and truck drivers safe.

Read about the Stay Metrics Survey

6 Maintenance and Fuel Tips for Winter Trucking

Posted on November 27, 2019

Winter Truck Driving

 

 

 

 

 

 

 

The winter months are very hard on commercial vehicles, especially trucks that experience heavy use. Without adequate maintenance and care, failure rates can skyrocket. Frozen fuel lines, poor traction, and stranded truck drivers are all real possibilities if drivers fail to meticulously winterize their trucks and their fuel.  Truck drivers should follow these key tips to keep trucks in optimal working order this winter:

  1. Be vigilant about tire pressure. Tire pressure changes with the temperature, and the change can be significant. As temperatures oscillate, they can result in dangerous changes to tire pressure. During the colder months, drivers should perform pressure checks with greater frequency. Without proper inflation, tires don’t grip well. In wintry conditions, proper traction is vital to safety.
  2. Stay fueled. While having half a tank of gas may seem sufficient, drivers shouldn’t allow it to drop below this point. When tanks are less than half-full, water vapor can collect, make its way into the fuel line, and freeze.
  3. Keep an eye on fuel ratings. Most gas stations carry a 2D blend of fuel in the warmer months while offering a 1D and 2D blend during winter months. While this blend isn’t as efficient, it’s less likely to cause engine problems during the winter. Drivers should make sure they’re using the best fuel for their weather conditions.
  4. Choose fueling stations wisely. While truck drivers running low on fuel have fewer options, staying on top of fuel volume allows them to be picky about where they refill their tanks. Drivers should try to fill up at larger truck stops. These locations move high volumes of fuel, which can help prevent gelling.
  5. Keep filters fresh. Fleets should replace fuel filters often and in accordance with the manufacturer’s recommendations. Particle buildup can lead to gelling.
  6. Drain air tanks and fuel water separators. As temperatures steadily decline, it’s easier for water to condense in fuel tanks. From there, it can make its way to the filter, which is the only thing protecting the engine from contamination. When temperatures drop to extreme lows, drivers should perform this task daily.

In addition to preventative maintenance and proper fueling practices, truck drivers should carry a roadside emergency kit for winter weather conditions. Even the most veteran drivers can experience unexpected conditions. For more tips on improving trucker safety and ensuring your truck has the right truck insurance coverages, contact the experts at Interstate Motor Carriers.

How Fleets Can Prevent Expensive Roadside Repairs

Posted on November 13, 2019

Fleet Repair, Fleet Insurance

 

 

 

 

 

 

 

It’s an established fact that it costs more to fix a commercial vehicle on the side of the road than it does in a shop. Fleets are paying an increased cost for the repair service to come to the truck’s location. The mechanic often increases the rate as well because performing work on the side of a highway is much more dangerous. Fleets are also at the mercy of retail service rates, as breakdowns require immediate attention. In general, trucking companies can expect to pay almost four times as much for a roadside repair than they would in a shop.

Costly Facts About Roadside Repairs

Roadside repairs are only getting more expensive as the years pass. By the end of 2017, fleets were shelling out around $311 every time they had to place a call for a roadside repair. By the end of 2018, that expense was up to $334. In addition, those numbers don’t include tire-related incidents. Those always cost more and drive the numbers up even further.

On average, truck breakdowns happen every 10,000 miles. Given that a full-time driver can travel around 650 miles per day, this means their truck could break down after fifteen working days. That statistic is far too high and too frequent, pointing to a larger problem in the industry. Of reported repairs, the most frequent related to the following:

  • Cooling
  • Wheels
  • Rims
  • Hubs and bearings
  • Brakes
  • Lighting systems
  • Tires
  • Tubes

Another factor increasing the cost of roadside service is a shortage of techs. With fewer trained individuals able to respond to emergency maintenance requests, the cost increases accordingly with the demand.

Telematics for Better Preventative Fleet Maintenance

Fleet managers know that preventative maintenance is critical to reducing roadside breakdowns. However, many fleets attempt to avoid the costs associated with maintenance, especially if they are unsure which parts need servicing. While there is a general timeline for maintenance, wear and tear don’t always happen in a linear manner.

With telematics, fleets can enhance their preventative maintenance efforts. The technology can provide key insights into which parts need servicing and provide better projections on future maintenance needs. Smart preventative maintenance allows fleets to perform essential tune-ups to reduce risk without wasting money. To learn more about improving your fleet’s safety, contact the experts at Interstate Motor Carriers.

What Fleets Need to Know About Latest FMCSA Announcements

Posted on October 25, 2019

Fleets - Fleet Safety - Fleet Insurance

 

 

 

 

 

 

 

The Federal Motor Carrier Safety Administration (FMCSA) has several major changes coming down the pipeline that fleets need to keep on their radar as they affect compliance and safety issues. The two biggest announcements include FMCSA-sponsored training guides for transitioning from automatic onboard recording devices (AOBRDs) to electronic logging devices (ELD) and the open enrollment period for the Congressionally mandated Drug and Alcohol Clearinghouse.

Preparing for the Final Stages of ELD Compliance

With the ELD mandate reaching a new compliance milestone, FMCSA announced the creation of two interactive ELD courses to help motor carriers train and refresh their knowledge regarding ELD compliance. Come December 16, 2019, the final phase of the ELD mandate will go into effect, requiring a full changeover from AOBRDs to ELDs. The first iteration of the ELD mandate grandfathered in AOBRD devices, but that grace period is ending. The guides cover such topics as:

  • The difference between an ELD and an AOBRD
  • Different methods of transferring data
  • How to maintain and troubleshoot ELDs

FMCSA is also providing recordings of a live Q and A session regarding ELDs as well as a look at the training officers receive when reviewing ELD data and hours of service (HOS) information.

Unveiling the Drug and Alcohol Clearinghouse

Although Congress mandated the Drug and Alcohol Clearinghouse, it aligns with FMCSA’s goals to improve driver and highway safety. Anyone who wants access to the clearinghouse will need to register. Authorized users include CDL and CLP holders, CDL driver employers, third party administrators, medical review officers, and substance abuse professionals.

While drivers don’t need to register right away, they will need to in response to an employer’s request as part of their pre-employment background check. Full inquiries will require registration as well. The clearinghouse is vital to cutting down on drivers who violate drug and alcohol laws while operating a commercial vehicle across state lines. Registration is free and is a simple step toward improving highway safety across the nation.

For decades, Interstate Motor Carriers has dedicated itself to providing creative solutions to the unique challenges and risk trucking fleets face every day. Contact us to learn how your fleet can better manage risks and maintain compliance with FMCSA regulations and mandates.

5 Facts About Hands-Free Cellphones and Distracted Driving

Posted on October 15, 2019

truck-driver-distracted-texting

 

 

 

 

 

 

 

Fleet managers and truck drivers know that using their cellphones to text or make phone calls while driving is a recipe for disaster. However, not many are as familiar with the safety risks of using hands-free technology. While the technology allows drivers to keep their hands on the wheel and their eyes on the road, it is nonetheless a distraction.

Using a hands-free device is safer than physically holding the mobile phone; however, it still compromises truck driver attention. It is impossible for the driver to devote their full focus to the conversation, the road and their surroundings. Furthermore, many drivers that use hands-free devices tend to do so to free up their hands for other risky behaviors such as eating while driving.

Digging into the telematics data, the industry has shown drivers who use hands-free cellphones are more likely to engage in other distractions. Simply stated, more distractions translate into greater collision risk. Some of the most alarming statistics include:

  1. A 10% increase in the total number of incidents of drivers using a hands-free device to engage in another risky behavior.
  2. 23% of drivers engage in multiple risky behaviors at once.
  3. Drivers are most likely to use hands-free cellphones while going 65mph. This is most likely because drivers set the cruise control and feel a certain degree of comfort.
  4. Drivers who eat behind the wheel are more likely to remove their seatbelts or follow other vehicles too closely.
  5. Drivers who don’t wear their seatbelts are the most likely to experience a collision.

Some of the statistics may seem more like a correlation than causation; however, accident history has consistently proven these statistics to be accurate. Take the seatbelt issue as an example. If a driver shows a disregard for his or her own personal safety by opting not to wear a seatbelt, he or she is also not likely to care as much about other safety factors. Studies have shown repeatedly that seatbelt use is a hallmark indicator of a driver’s overall safety. Drivers who wear their seatbelts are less likely to engage in other risky behaviors because they recognize the importance of the device for their own safety.

Fleet managers need to make sure their drivers understand the risks associated with all distractions behind the wheel. For example, encouraging and training drivers to make their calls and appointments prior to hitting the road can help reduce cellphone use while driving.

Improving fleet safety is an ongoing effort, and Interstate Motor Carriers can help. With over 75 years of experience in trucking,  we can help reduce your trucking risks.

Top Trends Affecting the Trucking Industry

Posted on September 17, 2019

Fleet Management - Truck Insurance

 

 

 

 

 

 

A rise in technology and shifting customer expectations have dramatically changed the landscape of the trucking industry. As a result, many of the trends driving business decisions in the trucking industry are leaving fleet managers and carriers frustrated and with fewer options. However, it isn’t all bad news as fleets learn to navigate the changes affecting their businesses. The following are leading trends influencing the trucking industry:

  1. The driver shortage. This has been a challenge for years and trucking companies have taken numerous steps to try to address it. Some opted to entice new talent pools such as veterans or women. Others are trying to change regulations to allow drivers under 21 to operate on interstate highways. Now, nearly two-thirds of the industry are increasing benefits, pay, and more, to try to entice qualified drivers.
  2. Competition undercutting prices. When polled, 66% of trucking companies reported losing contracts to unprofitably low competitor offers. Fleets need to continue to find unique ways to improve efficiency and economies of scale to lower costs.
  3. Confidence in expansion. Not every trend is negative for fleets. Over a third expect to expand by 11-25% despite a predicted economic slowdown for the industry.
  4. Reducing costs with technology. Technology has been able to save fleets money in a variety of ways. With ELDs and telematics, fleets are able to identify gas-guzzling behaviors, pinpoint unsafe drivers, and provide better maintenance. Not only does technology help fleets stay on top of preventative maintenance, but it can also provide predictive maintenance suggestions as well. For example, artificial intelligence can run detailed analytics to compare the service history of fleets and isolate moments when brakes, tires, or other components will likely need servicing or replacement to avoid blowouts and accidents.

Keeping up with the latest trends affecting the industry can be a challenge. While not all trends withstand the test of time, some have been a thorn in the industry’s side for years such as the driver shortage. Interstate Motor Carriers knows that fleets have enough things to keep track of without adding new and challenging developments to their plate. Contact us to learn how we can help your trucking business.

FMCSA Issues Proposal for More Flexible Hours of Service

Posted on September 06, 2019

Truck Driving - Truck Insurance

 

 

 

 

 

 

The Federal Motor Carrier Safety Administration (FMCSA) has finally issued their proposal relating to changes in the hours-of-service rules. During the comment period, the U.S. DOT agency received over 5200 comments. Based on that feedback, FMCSA is proposing the five following revisions:

  1. Amending the 30-minute break requirement. Current regulations dictate that drivers take a 30-minute break after eight hours of on-duty time and the break has to be off-duty status. Now, FMCSA is suggesting the 30-minute break follow eight hours of driving time and that not-driving status can satisfy the break (i.e. the driver can stop to grab something to eat to satisfy the break requirements).
  2. Splitting the 10 hours off-duty period. The new proposal would allow drivers to split their off duty time between a sleeper berth and another qualified off-duty status. Drivers could spend 7 to 8 hours in a sleeper berth and the remaining hours off-duty to satisfy the off-duty period without it counting against their 14-hour driving window.
  3. Revising the adverse driving conditions exception. The new ruling would grant drivers up to 16 hours of on-duty status in the event of adverse conditions affecting the roads such as severe weather or heavy traffic.
  4. Modifying off-duty breaks. Sometimes drivers need to take breaks, but they run the risk of pushing the 14-hour workday rule. The new ruling would allow drivers to take a break ranging from 30 minutes up to three hours while being able to pause their on-duty status. This would allow truck drivers to wait out heavy traffic to use their drive time more efficiently.
  5. Increasing the short-haul exemption hours and air miles. FMCSA is proposing an increase to on-duty hours and distance limiting rules for truck drivers that qualify for the short-haul exemption. This change would increase the maximum on-duty period from 12 hours to 14 hours and air-mile radius from 100 miles to 150 miles.

FMCSA estimates the proposed changes will save $274 million without sacrificing the safety of truck drivers or the motoring public. They also emphasized that the rule limiting drivers to eight consecutive hours of drive time followed by at least a 30-minute break remains in effect.

Interstate Motor Carriers understands the challenges fleets face trying to remain compliant with ever-changing regulations and truck insurance requirements. Contact us to learn how we can help your trucking business.

Preparing Your Trucks for Brake Safety Week

Posted on August 30, 2019

Brake Safety Week - Fleet Insurance - Truck Insurance

 

 

 

 

 

 

Every year, the Commercial Vehicle Safety Alliance (CVSA) conducts Brake Safety Week to help reduce the number and severity of crashes caused by defective brakes. This year the CVSA will conduct roadside safety inspections on September 15-21 across the country. Any commercial vehicle found to have a critical vehicle or brake violation will be placed out of service until the driver corrects the issue. Vehicles that pass inspection will receive an official CVSA decal.

What is the Focus of This Year’s Inspections?

CVSA will be paying special attention to brake hoses and tubing this year. While hoses and tubing are part of a standard inspection, CVSA wants to highlight their importance in keeping commercial vehicles mechanically sound and safe for operation. During last year’s three day International Roadcheck, brake system violations and out-of-adjustment brakes accounted for 45% of out-of-service violations. The Federal Motor Carrier Safety Administration (FMCSA) echoed this finding in their 2018 Pocket Guide to Large Truck and Bus Statistics, reporting that brake violations accounted for six of the top 20 most frequent violations.

Brake hoses and tubing are critical components to the braking system as a whole. When they degrade, the entire system begins to experience problems. Prior to Brake Safety Week, fleets and drivers should inspect their hoses and tubing for the following:

  • Properly attached
  • Undamaged
  • No leaks
  • Good flexibility

Knowing how to identify chaffed or worn hoses is critical to remaining in operation. Inspectors will look for the following when checking hoses and tubing:

  • Any damage that extends through the outer reinforcement ply. An important note: Thermoplastic nylon tubing sometimes utilizes braiding that differs in color between the inner and outer layer. If the second color is visible, this is an out-of-service violation.
  • If there is any bulging or swelling when they apply air pressure.
  • Audible air leakage.
  • Improper joining/clamping of hoses to tubes.
  • Airflow restriction due to heat, clamping, etc.

Before your next road trip, drivers should take a break, and check their brakes, to make sure they will pass inspection. This makes sense from both a business and safety perspective.

With September rapidly approaching, the time is now to prepare for Brake Safety Week and Interstate Motor Carriers can help. With more than 75 years of experience in the trucking industry, we know trucking safety and truck insurance. Contact us to learn how we can help your fleet.

Leveraging Safety-Based Innovations to Reduce Trucking Accidents

Posted on August 07, 2019

Truck Accident  - Trucker Safety - Truck Insurance

 

 

 

 

 

 

 

Safety is always a hot topic in the trucking industry. With 4,761 fatalities caused by large truck collisions in 2017, there is obvious room for improvement. While previous years showed steady decreases in fatalities, 2017 saw a 9% increase compared to 2016.

The overwhelming majority of those deaths were among public drivers involved in accidents with large trucks—72%. Commercial truck drivers accounted for 18% of the fatalities and the remaining 10% were individuals outside of a vehicle (i.e. pedestrians and bicyclists). The cost in human lives and actual dollars is astronomical. Experts within the industry believe the answer to safe trucking lies in new technology, while not overwhelming drivers with high tech gadgets.

Truck drivers already have technology available to them to improve safety. For example, lane departure warnings and lane assisting technology are remarkable in their ability to prevent collisions. Technologies such as those below, which are current or imminent, can be leveraged to improve trucking safety:

  • Adaptive cruise control
  • Automatic emergency braking
  • Blind spot detection
  • Automated parking with anti-rollaway technology
  • Facial recognition solutions (to monitor driver alertness)

However, industry insiders are quick to point out that inundating drivers with multiple new technologies at once can be overwhelming. It’s best to incorporate new technology incrementally, especially technology which drivers can readily understand. For example, drivers that are comfortable with lane departure warning technology would likely adapt well to lane assist technology. These new safety innovations are very close to becoming a reality as trucking companies continue to put safety at the forefront of their agenda.

Interstate Motor Carriers strives to help trucking companies in their safety efforts. Contact us today to learn how we can help your fleet mitigate risks and losses.

 

6 Tips for More Effective Trucker Compensation Planning

Posted on July 16, 2019

Trucker Recruitment - Truck Insurance

 

 

 

 

 

 

Compensation planning is an instrumental tool for truck driver recruitment and retention. There are many nuances to ensuring that fair, competitive and attractive compensation plans are in place. Salary adjustments, bonuses, allowances, insurance benefits, and more go into truck driver’s earnings, and fleets need to make sure their plans are financially sound and up to date. Follow these tips to develop a more effective trucker compensation plan:

  1. Define clear compensation goals. The trucking industry at large is operating on tight profit margins, and compensation has a significant effect on a company’s bottom line. Whether a fleet plans to keep pace with other trucking companies or lead the pack in rates per mile, they will need to incorporate it into their compensation planning and overall budget.
  2. Plan for allowances and benefits. An employee’s compensation isn’t limited to his or her base pay. Today, benefits and allowances are an important component of that final number. Fleets need to take into consideration the costs of medical care and any allowances such as food compensation that they may provide when creating their compensation plan.
  3. Keep an eye on the market. The economy changes and influences the industry in several ways. Fleets need to keep up with a dynamic and changing market to retain and recruit. In the current climate, annual reviews of this data may be insufficient to respond to changing market forces.
  4. Establish performance-based salary adjustments. Increasing base pay on the merit of seniority is an antiquated approach and rewards longevity over efficacy. Better drivers that consistently complete their deliveries on time and undamaged while operating their truck safely should receive bigger pay increases than lower or unsafe performers. Compensation plans should include tiers and a ranking system to easily see where employees land.
  5. Have clear compensation guidelines. If pay increases are subjective, it will cause issues among employees. Biases and personal relationships shouldn’t have any role in determining changes to pay. Developing a clear outline for when and how pay increases and bonuses occur will help address this potential issue.
  6. Give accolades to top performers throughout the year. Employee appreciation goes a long way toward retention. While every employee would love to receive a bonus, this isn’t always possible. If a fleet can only afford annual bonuses, they should look for other means to recognize top performers on at least a quarterly basis.

Employee compensation is a multifaceted issue which is crucial for truck driver recruitment and retention. Trucking fleets, both large and small, need to ensure they invest enough time and energy to get the return needed from their compensation plans. Contact the experts at Interstate Motor Carriers to learn how we can help your company make sound decisions while balancing your risk and reducing losses.