Posted on March 11, 2020
As more cases of the coronavirus crop up across the country, fleets need to have procedures in place to prevent workplace exposures, business interruptions, and more. The CDC has issued several guidelines that can help fleet managers implement best practices to keep their truck drivers healthy and their fleets operational. These practices work well for any acute respiratory illness including the flu so fleets should consider making these policies permanent to ensure a healthier fleet.
Best Practices for a Healthier Fleet
- Strongly recommend that sick employees stay home. While this may seem obvious at face value, initial symptoms of the novel coronavirus are mild, and many office employees and drivers may not think they are sick. Another factor to consider is that some employees may return to work when still ill because they can manage their symptoms with medications (i.e. fever reduces or cough relievers). Employees and drivers should stay home until they are symptom-free without the aid of medication for a minimum of 24 hours (though more data may be needed before we completely understand the nuances of COVID-19).
- Adjust sick leave policies. Many sick leave policies are rigid and often punitive when employees exceed their allotted sick leave. While this is often to reduce excessive absences, it may become unrealistic in the event of coronavirus outbreaks. If schools and daycares close, employees will have to take off work to care for their children. Fleets should also forego the requirement of a doctor’s note for individuals exhibiting signs of respiratory illness. Healthcare providers are likely to be extremely busy with the sudden influx of patients and won’t have time to provide these kinds of notes on demand.
- Consider telecommuting options for office staff. While drivers can’t perform their deliveries from their homes, many backend office tasks can be accomplished remotely. When possible, fleet managers should allow office employees such as dispatchers, marketers, and administrative staff to work from home in the event they must care for children or a sick relative. A disproportionately high number of employees may fall in this category, so fleets need to take steps now to ensure a smooth transition for telecommuting work.
- Stress the importance of good hygiene. Placing posters at all sinks with proper handwashing instructions can cut down on the spread of germs. Posters detailing the proper way to sneeze and cough can cut down on germs in the workplace as well. Many adults fail to do these tasks properly and visual reminders can go a long way toward reducing the unnecessary spread of illness.
- Clean and disinfect all surfaces regularly. For office workers, this means wiping down keyboards, countertops, desktops, doorknobs, and any other surface they touch regularly with disinfectant wipes. For truck drivers, they should wipe steering wheels, gears, door handles, and any other surface they or other drivers may touch.
Fleet managers will need to be ready to respond to an outbreak. They should focus on developing plans that incorporate flexibility and address how work will continue if a significant portion of the workforce has to remain at home. Fleets also need to prepare for the possibility of significant business interruptions should their drivers fall ill. Interstate Motor Carriers understands the challenges fleets are facing and we can help. Contact us to learn more about protecting your fleet.
Posted on February 21, 2019
The driver shortage is a problem for all trucking companies. As many drivers gear up for retirement, fleets need to fill their driver seats with new truckers. Unfortunately, recruiting millennials has been something of a challenge for many fleets. If trucking companies want to attract this demographic, they’re going to have to make some changes to increase their appeal.
- Simplify the application process. Many companies now offer online applications that are easy to fill out and understand. Millennials work with and use technology on a daily basis. If a trucking company’s application process can’t keep up with modern technology standards, millennials aren’t going to bother applying.
- Be more social. Millennials spend a significant portion of their day on social media. They use it to keep in touch as well as look for jobs (62%). Truckers themselves report using social media platforms daily (75%) so the opportunity for crossover is huge. Posting about job openings on social media and encouraging existing employees to share the post can help spread awareness and increase millennial interest.
- Emphasize work-life balance. Millennials are the first generation that is willing to take a cut in pay in order to be happy while working than to make more money but be miserable while doing it. Trucking companies will need to underscore aspects of the job that appeals to younger applicants such as flexible hours, the opportunity to travel and see new places, and time with family.
- Push high-tech systems. The existing pool of truck drivers may grumble about learning new technology, but millennials prefer it to antiquated systems. Trucking companies need to emphasize that driving a truck is much more than sitting behind a wheel. Highlighting apps, software, and other high-tech advancements can pique younger generations’ interest.
- Cultivate an irresistible company culture. Applicants want their potential employers to see them as more than just another resume. Millennials will overlook a smaller salary in favor of benefits and perks like mentoring programs, appreciation events, and employee outings.
Trucking companies need to address all the challenges and risks facing their operation. To learn more about managing recruitment challenges and trucking risk, contact the experts at Interstate Motor Carriers.